Situation that's the relationship between the customer and the case entity that means any activities that I associate with this case will also Cash Camp appear and be seen under the customer and its you're in 2011 out of the box online it is a parental relationship that's pretty important for you to understand because you want to know where your date isgonna be found you want to know where someone might see a phone call associated with the case in all cases it all part to the system so I'm going to create activity which to show the relationships between s creating activity creating a phone call it a strong called in to complain.
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